Returns & Exchanges
At Clothing Shop Online, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unwashed and unworn items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or replacement.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship the Package
Affix the return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.